What We Collect and Why It Stays Safe
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. Transaction records linked to your wallet are retained to process withdrawals and resolve disputes. We also collect device
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and session data — your browser type, IP address, and in-app navigation — to keep your account secure and to serve you the right content for your region. Behavioural data, such as which sports markets or game rooms you visit, helps us surface relevant content inside
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your account; it is not sold to third parties. All data transfers between your device and our servers use SSL encryption. Access to your personal records is restricted to authorised internal teams, and any third-party processor we use is bound by a data-handling agreement. Availability of
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certain features depends on local law and eligible regions. Where local regulations require a specific retention period, we follow that window; where they do not, we keep data only as long as it is needed for the purpose it was collected.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.